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You don’t need a lengthy contract to take advantage of Mac hosting at MacStadium. We bill on the first day of the month for the next 30 days of service. Your service will continue on a month-to-month basis until you cancel your subscription. If you ever decide to leave MacStadium, you can do so through your customer dashboard. Cancelling a subscription can be completed at any time and for any reason. 📘 When cancelling a subscription, the server is taken offline and all data is destroyed within 24 hours. To cancel a single subscription, click into your machine’s Details tab and then click the red Cancel Service button. Screenshot 2025-05-28 at 4.11.59 PM.png 📘 If there are multiple subscriptions and want to cancel your account, please submit a support ticket.

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Billling

📘 Customers who cancel a subscription before the end of the current service period, do NOT receive a refund any amounts already paid for service in the future. In accounting terms, MacStadium does not prorate services due to the man-hours required to return used hardware to inventory for re-use. 📘 Servers become inactive when a subscription is cancelled and does not remain available through the end of the service period (subscription month). Customers wishing to access their Macs until the end of the service period should cancel the service toward the end of the month; but before the next first-of-the-month billing occurs**.** If you own the Mac on the canceled subscription (because you shipped it to us as part of our colocation service), then MacStadium will return your server to you after verifying the shipping address and speed of shipment requested. Our billing department will charge your payment method on file the actual shipping amount to close out your billing. 👍 You’re always welcome to return to MacStadium at any time with the same account.