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The MacStadium Remote Hands Service covers the following issues:
  • Mac hardware diagnosis and repair
  • Network infrastructure or IP issues
  • OS password recovery to default
  • OS restore to factory default
  • OS restore from backup (i.e. Time Machine)
  • OS services enable/disable (turn off firewall, SIP, etc.)
👍 MacStadium will always assist customers with a service request. In some cases, a request may go beyond our Remote Hands s ervice scope (i.e. items not listed above). For those instances, MacStadium will quote customers an hourly rate to address that specific issue. In other cases, MacStadium may refer a customer to one of our IT partners who might be better suited to address that specific IT concern. 📘 MacStadium is not responsible for the backup of customer software.