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Before MacStadium can reclaim your rented Mac, you must disable Activation Lock by turning off Find My and signing out of your Apple Account. If this is not done, MacStadium engineers cannot reclaim the machine, and charges may apply.

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Turn off Find My

  1. Open Apple menu > System Settings.
  2. Click your name at the top of the sidebar, then click iCloud.
  3. Click See All, then click Find My Mac.
  4. Click the toggle to turn it off.
  5. Enter your Apple Account password when prompted.

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Sign out of your Apple Account

  1. Open Apple menu > System Settings.
  2. Click your name at the top of the sidebar.
  3. Scroll down and click Sign Out.

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If you no longer have access to the Mac

You can remove Activation Lock remotely:
  1. Sign in to iCloud.com and open Find My.
  2. Select All Devices, then choose your Mac.
  3. Click Remove from Account.
You can also do this from the Find My app on another Apple device signed in with the same Apple Account. For more details, see Apple’s official documentation on Activation Lock for Mac.