Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.
Cloud Access is no longer sold directly by MacStadium. Renewals are supported, but new customers should purchase HP Anyware directly. This documentation is preserved for existing customers. For remote macOS access, see MacStadium VDI. Questions? Contact support@macstadium.com.
With low latency, color accuracy, and distortion-free graphics, MacStadium’s Cloud Access, powered by Teradici, lets you use the full capabilities of macOS for graphics-intensive workloads on Macs in the cloud that perform as if they were within arm’s reach.Cloud Access offers a unique opportunity for your team to work on top-of-the-line macOS machines that can be accessed securely from anywhere — whether that means the home office, a mobile media lab, or anything in between.
With Cloud Access, your data will never leave the highly secure MacStadium cloud — only the encrypted pixels from the remote machine are transferred over the network to a user’s local workstation, which means your data is truly secure.
Industry-leading, lossless image compression technology delivers a user experience that feels as though your cloud-hosted Mac is physically at your local workstation.
Cloud Access hosted by MacStadium supports a maximum of four displays at a maximum resolution of 4K UHD (3840×2160). If you are using a monitor that has more than 3840 pixels in either dimension, you must scale your display to 3840x2160 or lower before launching the PCoIP Client.
Yes, you can manage your Cloud Access machines using Jamf. Currently manual enrollment is the only method to integrate your machines into Jamf. MacStadium is reviewing automation so that admins can more easily enroll machines into Jamf MDM.
As an admin, you can enable or disable security settings at the keyboard level, such as disabling copy/paste for end users so they are restricted from moving data off the secure Cloud Access machines.
Working from home with low performance endpoint devices
When using a home PC or laptop with a PCoIP Software Client for macOS or Windows, Teradici recommends at least a 1.6 GHz dual-core Intel Core i5 processor (2011 era or newer) with 4 GB of RAM or higher for dual 1080p displays. Some thin clients or endpoint devices with Ubuntu 18.04 and PCoIP Linux Client 2020.04 can take advantage of PCoIP Ultra GPU Optimizations. For information on configuring the PCoIP Client H.264 hardware decoder, see Configuring H.264 hardware decode in the PCoIP client. Once configured, this provides improved network bandwidth efficiency and higher frame rates even with limited CPU performance.
Was this page helpful?
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"MacStadium Docs","description":"Documentation for MacStadium's Apple infrastructure: Orka macOS virtualization for CI/CD, bare metal Mac hosting, MacStadium VDI, and account, billing, and support guides.","colors":{"primary":"#FE9000","light":"#FE9000","dark":"#323151"},"logo":{"light":"https://mintcdn.com/macstadiuminc/qJnYHjjgtjKQ73n9/logo/light.png?fit=max\u0026auto=format\u0026n=qJnYHjjgtjKQ73n9\u0026q=85\u0026s=8095707b80300088ba5f7c1cd8363d18","dark":"https://mintcdn.com/macstadiuminc/qJnYHjjgtjKQ73n9/logo/dark.png?fit=max\u0026auto=format\u0026n=qJnYHjjgtjKQ73n9\u0026q=85\u0026s=a7103488c2b17f28a81966f51e8e7e46"},"favicon":"https://mintcdn.com/macstadiuminc/OBF0bbLSkBRXQGQP/favicon.png?fit=max\u0026auto=format\u0026n=OBF0bbLSkBRXQGQP\u0026q=85\u0026s=f810953a4ccb3af9a5d809d6eba89505","seo":{"metatags":{"google-site-verification":"OeKTGa7HvmEnL1jtMDksZEYQg1LGTk97_JlFSE5nxF4"}},"integrations":{"ga4":{"measurementId":"G-LW571X03HJ"},"telemetry":{"enabled":true}},"banner":{"content":"Welcome to the new MacStadium Documentation site. We've migrated from support.macstadium.com, you're in the right place.","dismissible":true},"contextual":{"options":["copy","view","claude","chatgpt","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":false},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"macstadiuminc","hasAudioNarration":false,"actualSubdomain":"macstadiuminc","customDomains":["docs.macstadium.com"],"gitSource":{"type":"github","owner":"macstadium","repo":"macstadium-docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6aea349393b34960fffb9f3f","collectionId":"77601672-61d0-4eea-8a63-032ee798fa2a","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6aea349393b34960fffb9f3f"},"feedback":{"edits":false,"issues":false,"agentFeedback":true,"thumbs":true},"entitlements":{"AI_CHAT":{"status":"ENABLED"},"WEB_MCP":{"status":"ENABLED"},"NARRATION":{"status":"ENABLED"}},"buildId":"6aea370289f9f1cf78111f31","clientVersion":"0.0.4054","searchFilterCounts":[{"language":"default","tag":"Orka","count":102},{"language":"default","tag":"IaaS","count":63},{"language":"default","tag":"Networking","count":53},{"language":"default","tag":"MacStadium VDI","count":40},{"language":"default","tag":"MacStadium","count":27},{"language":"default","tag":"Connecting to Other Clouds","count":19},{"language":"default","tag":"Cisco Firewalls","count":17},{"language":"default","tag":"CLI Reference","count":13},{"language":"default","tag":"Resources","count":13},{"language":"default","tag":"Overview","count":12}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":true,"enableContextualStarterQuestions":true,"enableAskAiSearchBar":true,"deflection":{"enabled":true,"email":"support@macstadium.com","showHelpButton":true}},"basePath":"","hasChatPermissions":true,"hasWebMcpPermissions":true,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"remote-desktop-vdi/cloud-access-legacy/cloud-access","slug":"/remote-desktop-vdi/cloud-access-legacy/cloud-access","pageMetadata":{"title":"MacStadium Cloud Access with Teradici PCoIP","description":"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.","zendesk_id":28247446745627,"noIndex":true,"href":"/remote-desktop-vdi/cloud-access-legacy/cloud-access"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,li:`li`,p:`p`,strong:`strong`,ul:`ul`,..._provideComponents(),...props.components},{Heading,Warning}=_components;if(!Heading)_missingMdxReference(`Heading`,true);if(!Warning)_missingMdxReference(`Warning`,true);return _jsxs(_Fragment,{children:[_jsx(Warning,{children:_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Cloud Access is no longer sold directly by MacStadium.`}),` Renewals are supported, but new customers should purchase `,_jsx(_components.a,{href:`https://anyware.hp.com/`,children:`HP Anyware`}),` directly. This documentation is preserved for existing customers. For remote macOS access, see `,_jsx(_components.a,{href:`/remote-desktop-vdi/overview/prerequisites`,children:`MacStadium VDI`}),`. Questions? Contact `,_jsx(_components.a,{href:`mailto:support@macstadium.com`,children:`support@macstadium.com`}),`.`]})}),`\n`,_jsxs(_components.p,{children:[`With low latency, color accuracy, and distortion-free graphics, MacStadium’s Cloud Access, `,_jsx(_components.a,{href:`https://www.teradici.com/pcoip-technology/what-is-pcoip`,children:`powered by Teradici`}),`, lets you use the full capabilities of macOS for graphics-intensive workloads on Macs in the cloud that perform as if they were within arm’s reach.`]}),`\n`,_jsx(_components.p,{children:`Cloud Access offers a unique opportunity for your team to work on top-of-the-line macOS machines that can be accessed securely from anywhere — whether that means the home office, a mobile media lab, or anything in between.`}),`\n`,_jsx(Heading,{level:`3`,id:`suggested-use-cases`,children:`Suggested use cases`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Video and Entertainment`}),`\n`,_jsx(_components.li,{children:`Game Development`}),`\n`,_jsx(_components.li,{children:`Secure macOS Workstations`}),`\n`,_jsx(_components.li,{children:`Remote Development Environment`}),`\n`]}),`\n`,_jsx(Heading,{level:`2`,id:`cloud-access-features`,children:`Cloud Access features`}),`\n`,_jsx(Heading,{level:`3`,id:`encrypted-connection`,children:`Encrypted connection`}),`\n`,_jsx(_components.p,{children:`With Cloud Access, your data will never leave the highly secure MacStadium cloud — only the encrypted pixels from the remote machine are transferred over the network to a user’s local workstation, which means your data is truly secure.`}),`\n`,_jsx(Heading,{level:`3`,id:`extremely-low-latency`,children:`Extremely low latency`}),`\n`,_jsx(_components.p,{children:`Industry-leading, lossless image compression technology delivers a user experience that feels as though your cloud-hosted Mac is physically at your local workstation.`}),`\n`,_jsx(Heading,{level:`3`,id:`audio-support`,children:`Audio support`}),`\n`,_jsx(_components.p,{children:`Cloud Access features full audio support for Macs hosted in the cloud, unlike traditional VPN solutions.`}),`\n`,_jsx(Heading,{level:`3`,id:`multi-monitor-support`,children:`Multi-Monitor support`}),`\n`,_jsx(_components.p,{children:`Cloud Access hosted by MacStadium supports a maximum of four displays at a maximum resolution of 4K UHD (3840×2160). If you are using a monitor that has more than 3840 pixels in either dimension, you must scale your display to 3840x2160 or lower before launching the PCoIP Client.`}),`\n`,_jsx(Heading,{level:`3`,id:`mfa-integration`,children:`MFA integration`}),`\n`,_jsx(_components.p,{children:`You can set up and configure MFA for your end users to safely and securely authenticate over VPN into your MacStadium environment.`}),`\n`,_jsx(Heading,{level:`3`,id:`using-jamf-with-cloud-access`,children:`Using Jamf with Cloud Access`}),`\n`,_jsx(_components.p,{children:`Yes, you can manage your Cloud Access machines using Jamf. Currently manual enrollment is the only method to integrate your machines into Jamf. MacStadium is reviewing automation so that admins can more easily enroll machines into Jamf MDM.`}),`\n`,_jsx(Heading,{level:`3`,id:`usb-passthrough`,children:`USB Passthrough`}),`\n`,_jsx(_components.p,{children:`Teradici does not currently support USB passthrough.`}),`\n`,_jsx(Heading,{level:`3`,id:`disabling-copy/paste`,children:`Disabling copy/paste`}),`\n`,_jsx(_components.p,{children:`As an admin, you can enable or disable security settings at the keyboard level, such as disabling copy/paste for end users so they are restricted from moving data off the secure Cloud Access machines.`}),`\n`,_jsx(Heading,{level:`3`,id:`working-from-home-with-low-performance-endpoint-devices`,children:`Working from home with low performance endpoint devices`}),`\n`,_jsxs(_components.p,{children:[`When using a home PC or laptop with a PCoIP Software Client for macOS or Windows, Teradici recommends at least a 1.6 GHz dual-core Intel Core i5 processor (2011 era or newer) with 4 GB of RAM or higher for dual 1080p displays. Some thin clients or endpoint devices with Ubuntu 18.04 and PCoIP Linux Client 2020.04 can take advantage of PCoIP Ultra GPU Optimizations. For information on configuring the PCoIP Client H.264 hardware decoder, see `,_jsx(_components.a,{href:`https://www.teradici.com//web-help/pcoip_client/linux/23.01/configuration/h264_hardware_decode/`,children:`Configuring H.264 hardware decode in the PCoIP client`}),`. Once configured, this provides improved network bandwidth efficiency and higher frame rates even with limited CPU performance.`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"MacStadium Cloud Access with Teradici PCoIP","description":"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.","zendesk_id":28247446745627,"noIndex":true,"href":"/remote-desktop-vdi/cloud-access-legacy/cloud-access"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Suggested use cases","slug":"suggested-use-cases","depth":3,"children":[]},{"title":"Cloud Access features","slug":"cloud-access-features","depth":2,"children":[{"title":"Encrypted connection","slug":"encrypted-connection","depth":3,"children":[]},{"title":"Extremely low latency","slug":"extremely-low-latency","depth":3,"children":[]},{"title":"Audio support","slug":"audio-support","depth":3,"children":[]},{"title":"Multi-Monitor support","slug":"multi-monitor-support","depth":3,"children":[]},{"title":"MFA integration","slug":"mfa-integration","depth":3,"children":[]},{"title":"Using Jamf with Cloud Access","slug":"using-jamf-with-cloud-access","depth":3,"children":[]},{"title":"USB Passthrough","slug":"usb-passthrough","depth":3,"children":[]},{"title":"Disabling copy/paste","slug":"disabling-copy/paste","depth":3,"children":[]},{"title":"Working from home with low performance endpoint devices","slug":"working-from-home-with-low-performance-endpoint-devices","depth":3,"children":[]}]}],"codeExamples":{}},"jsLinks":[],"subdomain":"macstadiuminc","siteName":"MacStadium Docs","title":"MacStadium Cloud Access with Teradici PCoIP - MacStadium Docs","relatedPagesConfig":{"enabled":true,"limit":5,"mode":"automatic"},"contextualStarterQuestions":[{"_id":"6ab6bd831de23c30dca3ad4c","deploymentId":"69af00bd5a04945e653662f0","questionText":"How many monitors are supported?","status":"active","generatedBy":"contextual","path":"remote-desktop-vdi/cloud-access-legacy/cloud-access","createdAt":"2026-09-25T18:29:23.228Z","updatedAt":"2026-09-25T18:29:23.228Z","__v":0},{"_id":"6ab6bd831de23c30dca3ad4b","deploymentId":"69af00bd5a04945e653662f0","questionText":"What workloads is this best for?","status":"active","generatedBy":"contextual","path":"remote-desktop-vdi/cloud-access-legacy/cloud-access","createdAt":"2026-09-25T18:29:23.228Z","updatedAt":"2026-09-25T18:29:23.228Z","__v":0},{"_id":"6ab6bd831de23c30dca3ad4a","deploymentId":"69af00bd5a04945e653662f0","questionText":"What is Cloud Access?","status":"active","generatedBy":"contextual","path":"remote-desktop-vdi/cloud-access-legacy/cloud-access","createdAt":"2026-09-25T18:29:23.228Z","updatedAt":"2026-09-25T18:29:23.228Z","__v":0}],"navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-06-29T00:21:40.268Z","originalFileLocation":"remote-desktop-vdi/cloud-access-legacy/cloud-access.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.\">\u003cmeta data-mint-head name=\"application-name\" content=\"MacStadium Docs\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"MacStadium Cloud Access with Teradici PCoIP - MacStadium Docs\">\u003cmeta data-mint-head property=\"og:description\" content=\"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"MacStadium Docs\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://macstadiuminc.mintlify.app/_mintlify/api/og/v2?division=Legacy+%28Cloud+Access%29\u0026amp;title=MacStadium+Cloud+Access+with+Teradici+PCoIP\u0026amp;description=Cloud+Access+delivers+low-latency+remote+macOS+desktops+powered+by+Teradici+PCoIP.+Designed+for+video+editing%2C+game+development%2C+and+creative+workloads.\u0026amp;theme=a2b304edaac2dce38d1c6db6\u0026amp;signature=0eeb103955ea8c1739fdb24cd22b8d89e1a12d0e87f8a12428ab2c0632bb4b51\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"MacStadium Cloud Access with Teradici PCoIP - MacStadium Docs\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://macstadiuminc.mintlify.app/_mintlify/api/og/v2?division=Legacy+%28Cloud+Access%29\u0026amp;title=MacStadium+Cloud+Access+with+Teradici+PCoIP\u0026amp;description=Cloud+Access+delivers+low-latency+remote+macOS+desktops+powered+by+Teradici+PCoIP.+Designed+for+video+editing%2C+game+development%2C+and+creative+workloads.\u0026amp;theme=a2b304edaac2dce38d1c6db6\u0026amp;signature=0eeb103955ea8c1739fdb24cd22b8d89e1a12d0e87f8a12428ab2c0632bb4b51\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/macstadiuminc/D_B1b0VJlo6ZTf9Z/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"MacStadium Docs\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#FE9000\">\u003cmeta data-mint-head name=\"google-site-verification\" content=\"OeKTGa7HvmEnL1jtMDksZEYQg1LGTk97_JlFSE5nxF4\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/remote-desktop-vdi/cloud-access-legacy/cloud-access.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.macstadium.com/#organization\",\"name\":\"MacStadium Docs\",\"url\":\"https://docs.macstadium.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/macstadiuminc/qJnYHjjgtjKQ73n9/logo/light.png?fit=max\u0026auto=format\u0026n=qJnYHjjgtjKQ73n9\u0026q=85\u0026s=8095707b80300088ba5f7c1cd8363d18\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.macstadium.com#website\",\"name\":\"MacStadium Docs\",\"url\":\"https://docs.macstadium.com\",\"publisher\":{\"@id\":\"https://docs.macstadium.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access#webpage\",\"url\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access\",\"name\":\"MacStadium Cloud Access with Teradici PCoIP\",\"description\":\"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.\",\"dateModified\":\"2026-06-29T00:21:40.268Z\",\"isPartOf\":{\"@id\":\"https://docs.macstadium.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"MacStadium VDI\",\"item\":\"https://docs.macstadium.com/remote-desktop-vdi/overview/what-is-macstadium-vdi\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MacStadium Cloud Access with Teradici PCoIP\",\"item\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access#article\",\"headline\":\"MacStadium Cloud Access with Teradici PCoIP\",\"name\":\"MacStadium Cloud Access with Teradici PCoIP\",\"description\":\"Cloud Access delivers low-latency remote macOS desktops powered by Teradici PCoIP. Designed for video editing, game development, and creative workloads.\",\"url\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access\",\"mainEntityOfPage\":{\"@id\":\"https://docs.macstadium.com/remote-desktop-vdi/cloud-access-legacy/cloud-access#webpage\"},\"dateModified\":\"2026-06-29T00:21:40.268Z\",\"publisher\":{\"@id\":\"https://docs.macstadium.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.macstadium.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"MacStadium Docs\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"MacStadium Docs","nav":{"global":null,"groups":[{"group":"MacStadium","pages":[{"group":"MacStadium Overview","pages":[{"title":"MacStadium cloud hosting for Apple hardware","href":"/macstadium/macstadium-overview/macstadium-overview"},{"title":"Use these docs with AI tools","href":"/macstadium/macstadium-overview/use-these-docs-with-ai-tools"},{"title":"MacStadium Portal for subscriptions and support","href":"/macstadium/macstadium-overview/macstadium-portal"},{"title":"Viewing your environment in My Cloud","href":"/macstadium/macstadium-overview/ip-plan"}]},{"group":"Account Management","pages":[{"title":"First-Time SSO Login to MacStadium Portal","href":"/macstadium/account-management-and-saml/first-time-sso-login-to-macstadium-portal"},{"title":"Troubleshooting Credential Issues","href":"/macstadium/account-management-and-saml/troubleshooting-credential-issues"},{"title":"Add a new user to your MacStadium account","href":"/macstadium/account-management-and-saml/add-a-new-user"},{"title":"Two-Factor Authentication (2FA)","href":"/macstadium/account-management-and-saml/two-factor-authentication-2fa"},{"title":"SAML single sign-on for MacStadium accounts","href":"/macstadium/account-management-and-saml/saml-sso"},{"title":"Enable SAML SSO with Okta","href":"/macstadium/account-management-and-saml/enable-saml-sso-with-okta"},{"title":"Enable SAML SSO with Microsoft Entra ID","href":"/macstadium/account-management-and-saml/enable-saml-sso-with-azure-active-directory"},{"title":"Enable SAML SSO with Google Workspace Federation","href":"/macstadium/account-management-and-saml/enable-saml-sso-with-google-workspace-federation"}]},{"group":"Billing","pages":[{"title":"MacStadium vendor onboarding and management","href":"/macstadium/billing/vendor-management"},{"title":"Access and download MacStadium invoices","href":"/macstadium/billing/accessing-invoices"},{"title":"Fix a declined credit card on MacStadium","href":"/macstadium/billing/credit-card-declined"},{"title":"Canceling a MacStadium Subscription","href":"/macstadium/billing/canceling-a-macstadium-subscription"}]},{"group":"Legal and Compliance","pages":[{"title":"Master Services Agreement","href":"/macstadium/legal-and-compliance/master-services-agreement"},{"title":"Service Level Agreement","href":"/macstadium/legal-and-compliance/service-level-agreement"},{"title":"Acceptable Use Policy","href":"/macstadium/legal-and-compliance/acceptable-use-policy"},{"title":"Copyright and Trademark Policy","href":"/macstadium/legal-and-compliance/copyright-and-trademark-policy"},{"title":"MacStadium security and compliance overview","href":"/macstadium/legal-and-compliance/security"}]},{"group":"Support","pages":[{"title":"MacStadium support plans and services","href":"/macstadium/support/support"},{"title":"Service desk guide for MacStadium Macs","sidebarTitle":"Service desk guide","href":"/macstadium/support/service-desk-guide"},{"title":"Update regarding CVE-2026-65400","href":"/CVE-2026-65400"},{"title":"MacStadium Support Tiers","href":"/macstadium/support/macstadium-support-tiers"},{"title":"Creating Slack Tickets","hidden":true,"href":"/macstadium/support/creating-slack-tickets"},{"title":"Mac Configuration Assistance","href":"/macstadium/support/mac-configuration-assistance"},{"title":"MacStadium Remote Hands hardware support","href":"/macstadium/support/remote-hands-service"}]}]},{"group":"Orka","pages":[{"group":"Overview","pages":[{"title":"Orka macOS virtualization platform overview","href":"/orka/orka-overview/orka-overview"},{"title":"Orka tools, CLI downloads, and CI/CD plugins","href":"/orka/orka-overview/tools-integrations"},{"title":"Orka compatibility matrix for macOS and hardware","href":"/orka/orka-overview/compatibility-matrix"}]},{"group":"Quick Start Guides","pages":[{"title":"Deploy your first VM with the Orka CLI","href":"/orka/quick-start-guides/orka-cli-quick-start"},{"title":"Deploy your first VM with the Orka REST API","href":"/orka/quick-start-guides/orka-api-quick-start"},{"title":"Orka Web UI quick start guide","href":"/orka/quick-start-guides/web-ui-quick-start"},{"title":"Orka CI/CD integrations quick start guide","sidebarTitle":"CI/CD Integrations Quick Start","href":"/orka/quick-start-guides/cicd-integrations-quick-start"}]},{"group":"Cluster Access","pages":[{"title":"Cluster Access Management: Overview","href":"/orka/orka-cluster-access/cluster-access-management-overview"},{"title":"Orka authentication, OIDC, and RBAC configuration","sidebarTitle":"Authentication and RBAC","href":"/orka/orka-cluster-access/orka-authentication-and-rbac"},{"title":"Understanding Orka Credentials","href":"/orka/orka-cluster-access/understanding-orka-credentials"},{"title":"Customer Portal: Manage Account Users","href":"/orka/orka-cluster-access/customer-portal-manage-account-users"},{"title":"Log in to your Orka cluster for the first time","sidebarTitle":"Access the Cluster","href":"/orka/orka-cluster-access/orka-cluster-access-the-cluster"},{"title":"Manage namespace access to Orka cluster resources","href":"/orka/orka-cluster-access/orka-cluster-manage-access-to-resources"},{"title":"Manage Orka service accounts for CI/CD","href":"/orka/orka-cluster-access/orka-cluster-manage-service-accounts"}]},{"group":"Networking","pages":[{"title":"MSDC Network Requirements","href":"/orka/networking-with-orka-at-macstadium/msdc-network-requirements"},{"title":"Connect to your Orka cluster via VPN","href":"/orka/networking-with-orka-at-macstadium/vpn-connection"},{"title":"Built-In Orka Domains","href":"/orka/networking-with-orka-at-macstadium/built-in-orka-domains"},{"title":"Custom domains and TLS certificates for Orka clusters","sidebarTitle":"External Custom Domains","href":"/orka/networking-with-orka-at-macstadium/external-custom-domains"},{"group":"AWS","pages":[{"title":"Connect AWS to your Orka cluster","href":"/orka/networking-with-orka-at-macstadium/aws-orka-connections"},{"title":"1. AWS Side of the VPN Tunnel","href":"/orka/networking-with-orka-at-macstadium/1-aws-side-of-the-vpn-tunnel"},{"title":"2. AWS VPN Tunnel Configuration File","href":"/orka/networking-with-orka-at-macstadium/2-aws-vpn-tunnel-configuration-file"},{"title":"3. Orka side of the AWS VPN tunnel","href":"/orka/networking-with-orka-at-macstadium/3-aws-orka-side-of-the-vpn-tunnel"},{"title":"4. Verifying the AWS VPN tunnel","href":"/orka/networking-with-orka-at-macstadium/4-aws-verifying-the-vpn-tunnel"},{"title":"AWS VPN Tunnel Troubleshooting","href":"/orka/networking-with-orka-at-macstadium/aws-vpn-tunnel-troubleshooting"}]},{"group":"GCP","pages":[{"title":"Connect GCP to your Orka cluster","href":"/orka/networking-with-orka-at-macstadium/gcp-orka-connections"},{"title":"1. GCP Side of the VPN Tunnel","href":"/orka/networking-with-orka-at-macstadium/1-gcp-side-of-the-vpn-tunnel"},{"title":"2. GCP VPN Tunnel Configuration File","href":"/orka/networking-with-orka-at-macstadium/2-gcp-vpn-tunnel-configuration-file"},{"title":"3. Orka Side of the GCP VPN Tunnel","href":"/orka/networking-with-orka-at-macstadium/3-orka-side-of-the-gcp-vpn-tunnel"},{"title":"4. Verifying the GCP VPN Tunnel","href":"/orka/networking-with-orka-at-macstadium/4-verifying-the-gcp-vpn-tunnel"},{"title":"GCP VPN Tunnel Troubleshooting","href":"/orka/networking-with-orka-at-macstadium/gcp-vpn-tunnel-troubleshooting"}]}]},{"group":"DevOps Integrations","pages":[{"title":"Jenkins plugin for Orka macOS build agents","href":"/orka/orka-devops-integrations/jenkins"},{"title":"GitHub Actions integration for Orka","href":"/orka/orka-devops-integrations/github-actions"},{"title":"GitLab CI/CD runners on Orka macOS VMs","sidebarTitle":"GitLab","href":"/orka/orka-devops-integrations/gitlab"},{"title":"Buildkite agents on Orka macOS VMs","sidebarTitle":"Buildkite","href":"/orka/orka-devops-integrations/buildkite"},{"title":"TeamCity plugin for Orka macOS build agents","href":"/orka/orka-devops-integrations/teamcity"},{"title":"Packer plugin for automated Orka image builds","href":"/orka/orka-devops-integrations/packer"},{"title":"Bazel Remote Build Execution with Orka","href":"/orka/orka-devops-integrations/bazel-rbe"},{"title":"Bazel remote build execution with Orka: quick start","href":"/orka/orka-devops-integrations/bazel-rbe-quickstart"},{"title":"AI agent integration with the Orka CLI","sidebarTitle":"Orka CLI agent skill","href":"/orka/orka-devops-integrations/claude-code"}]},{"group":"OCI Images","pages":[{"title":"OCI container images for Orka VMs","href":"/orka/oci-images/oci-images-overview"},{"title":"Manage OCI registry credentials in Orka","href":"/orka/oci-images/oci-images-manage-registry-credentials"},{"title":"Deploy Orka VMs from an OCI image registry","sidebarTitle":"Deploy VMs from OCI images","href":"/orka/oci-images/oci-images-deploy-vms"},{"title":"Save Orka VM changes to a local or OCI image","href":"/orka/oci-images/oci-images-preserve-changes"},{"title":"Building a hardened custom image","href":"/orka/oci-images/building-a-hardened-custom-image"},{"title":"Use Harbor OCI storage with the Orka CLI","href":"/orka/oci-images/using-harbor-oci-storage-with-the-orka-cli"},{"title":"Migrate NFS Orka images to OCI format with Harbor","sidebarTitle":"Migrating NFS Images to OCI with Harbor","href":"/orka/oci-images/orka-self-service-migrating-nfs-images-to-oci-with-harbor"}]},{"group":"Kubernetes","pages":[{"title":"Kubernetes-native Orka resource management","href":"/orka/kubernetes-native/k8s-native-overview"},{"title":"Kubernetes persistent volumes in Orka namespaces","sidebarTitle":"Persistent Volumes","href":"/orka/kubernetes-native/k8s-native-persistent-volumes"},{"title":"Orka Kubernetes custom resource definition reference","href":"/orka/kubernetes-native/k8s-native-orka3-crd-reference"}]},{"group":"CLI Reference","pages":[{"title":"Orka CLI Overview \u0026 Configuration","href":"/orka/orka-cli-reference/orka-cli-overview-configuration"},{"title":"Authentication and User Management","href":"/orka/orka-cli-reference/authentication-and-user-management"},{"title":"Manage macOS VM images with the Orka CLI","href":"/orka/orka-cli-reference/image-management"},{"title":"Orka CLI OCI registry credential commands","href":"/orka/orka-cli-reference/oci-registry-integration"},{"title":"Orka CLI VM config templates and deployment","href":"/orka/orka-cli-reference/vm-deployment-and-configuration"},{"title":"Save, commit, and push Orka VM images with the CLI","href":"/orka/orka-cli-reference/vm-lifecycle-management"},{"title":"Manage Android emulators with the Orka CLI","href":"/orka/orka-cli-reference/emulator-management"},{"title":"Orka node management with the CLI","href":"/orka/orka-cli-reference/node-management"},{"title":"Orka namespace management with the CLI","href":"/orka/orka-cli-reference/namespace-management"},{"title":"Role-Based Access Control (RBAC)","href":"/orka/orka-cli-reference/role-based-access-control-rbac"},{"title":"Orka cluster upgrades with the CLI","sidebarTitle":"Cluster upgrades","href":"/orka/orka-cli-reference/upgrade-management"},{"title":"Orka CLI command quick reference","sidebarTitle":"Command quick reference","href":"/orka/orka-cli-reference/command-quick-reference"},{"title":"Orka CLI output formats and built-in help","href":"/orka/orka-cli-reference/output-formats-and-getting-help"}]},{"group":"Resources","pages":[{"title":"Working with Orka VM metadata and custom tags","href":"/orka/orka-resources/working-with-vm-metadata"},{"title":"Bootstrap VMs with User Data","sidebarTitle":"User Data","href":"/orka/orka-resources/userdata"},{"title":"Orka image caching for faster VM deployments","href":"/orka/orka-resources/image-caching"},{"title":"Shared VM storage for Orka CI artifacts","href":"/orka/orka-resources/shared-vm-storage"},{"title":"Orka Burst for on-demand elastic cluster capacity","href":"/orka/orka-resources/burst"},{"title":"Apple silicon Mac servers in Orka","href":"/orka/orka-resources/apple-silicon-based-support"},{"title":"Android emulators on Orka","href":"/orka/orka-resources/android-emulators"},{"title":"Orka Required URL Rules for Filtering","href":"/orka/orka-resources/orka-required-url-rules-for-filtering"},{"title":"VM access ports","href":"/orka/orka-resources/vm-access-ports"},{"title":"Orka VM Tools for guest services on ARM VMs","href":"/orka/orka-resources/vm-tools"},{"title":"Orka cluster scheduling and VM isolation settings","href":"/orka/orka-resources/cluster-configurations"},{"title":"Consuming Metrics from Prometheus","href":"/orka/orka-resources/consuming-metrics-from-prometheus"},{"title":"Resiliency, High Availability, and Disaster Recovery","href":"/orka/orka-resources/resiliency-high-availability-and-disaster-recovery"}]},{"group":"Configuration","pages":[{"title":"Enable GPU passthrough for Orka VMs on Intel nodes","sidebarTitle":"Performance: GPU passthrough","href":"/orka/orka-configuration/performance-gpu-passthrough"}]},{"group":"Compatibility","pages":[{"title":"Orka feature parity across Intel and Apple silicon","sidebarTitle":"Feature parity: Apple hardware","href":"/orka/compatibility/feature-parity-apple-hardware"},{"title":"Orka CLI, API, and Web UI feature parity matrix","href":"/orka/compatibility/feature-parity-orka-tools"},{"title":"Orka performance features by hardware and macOS version","sidebarTitle":"Performance improving features","href":"/orka/compatibility/compatibility-performance-improving-features"}]},{"group":"Desktop","pages":[{"title":"What's new in Orka Desktop 3.1.0","href":"/orka/orka-desktop/orka-desktop-310-release-notes"},{"title":"Orka Desktop 3.0 local macOS virtualization tool","href":"/orka/orka-desktop/welcome-to-orka-desktop-30"}]},{"group":"Engine","pages":[{"title":"Orka Engine standalone macOS VM management","href":"/orka/orka-engine/orka-engine-30"},{"title":"Managing your Orka license","href":"/orka/orka-engine/managing-your-orka-license"}]},{"group":"On AWS and On-Prem","pages":[{"title":"Orka on AWS architecture and deployment overview","href":"/orka/orka-on-aws-and-on-prem/orka-on-aws-getting-started"},{"title":"Access Orka on AWS in a private VPC with SSM","href":"/orka/orka-on-aws-and-on-prem/orka-on-aws-vpc-access"},{"title":"Risk Assessment and Mitigation Plan for Orka on AWS","href":"/orka/orka-on-aws-and-on-prem/risk-assessment-and-mitigation-plan-for-orka-on-aws"},{"title":"Orka On-Prem architecture and networking overview","href":"/orka/orka-on-aws-and-on-prem/orka-on-prem-getting-started"},{"title":"Orka Anywhere On-Prem: Troubleshooting VM Deployments","href":"/orka/orka-on-aws-and-on-prem/orka-on-prem-troubleshooting"},{"title":"Using Bridge Networking with Orka 3.5.0","href":"/orka/orka-on-aws-and-on-prem/using-bridge-networking-with-orka-350"}]},{"group":"Cluster Migration","pages":[{"title":"Orka 3.1+ backward compatibility for 2.4.x and 3.0.x","href":"/orka/orka-cluster-migration-from-24-3x/24x-and-30x-to-31x-and-above-backward-compatibility"},{"title":"What persists when migrating Orka 2.4.x to 3.0.0","href":"/orka/orka-cluster-migration-from-24-3x/24x-to-300-what-persists"},{"title":"Post-migration tasks after upgrading Orka 2.4.x to 3.0.0","href":"/orka/orka-cluster-migration-from-24-3x/24x-to-300-after-the-migration"},{"title":"Orka 2.4.x to 3.0.0 CLI command mapping","href":"/orka/orka-cluster-migration-from-24-3x/24x-to-300-cli-mapping"},{"title":"Orka 2.4.x to 3.0.0 API endpoint mapping","href":"/orka/orka-cluster-migration-from-24-3x/24x-to-300-api-mapping"}]},{"group":"Upgrade Guides","pages":[{"title":"How to upgrade your Orka cluster","href":"/orka/orka-upgrades-and-release-notes/orka-upgrades"},{"title":"Run guided Orka cluster upgrades with Upgrade Service","sidebarTitle":"Orka Upgrade Service","href":"/orka/orka-upgrades-and-release-notes/orka-upgrade-service"},{"title":"Upgrade a self-managed Orka Anywhere cluster","sidebarTitle":"Upgrading Orka Anywhere","href":"/orka/orka-upgrades-and-release-notes/upgrading-orka-anywhere"},{"title":"Upgrading Orka on AWS","href":"/orka/orka-upgrades-and-release-notes/upgrading-orka-on-aws"},{"title":"Kubernetes upgrade guide","href":"/orka/orka-upgrades-and-release-notes/kubernetes-upgrade-guide"}]},{"group":"Release Notes","pages":[{"title":"Orka release notes","href":"/orka/orka-upgrades-and-release-notes/orka-release-notes"},{"title":"Orka component versions by release","sidebarTitle":"Component versions","href":"/orka/orka-upgrades-and-release-notes/orka-component-versions"},{"title":"Orka known issues and fixes by version","sidebarTitle":"Known issues and fixes by version","href":"/orka/orka-upgrades-and-release-notes/known-issues-by-version"}]}]},{"group":"MacStadium VDI","pages":[{"group":"Overview","pages":[{"title":"What is MacStadium VDI: macOS DaaS Hosting","sidebarTitle":"What is MacStadium VDI","href":"/remote-desktop-vdi/overview/what-is-macstadium-vdi"},{"title":"MacStadium VDI architecture and deployment models","href":"/remote-desktop-vdi/overview/architecture"},{"title":"Use cases","href":"/remote-desktop-vdi/overview/use-cases"},{"title":"Prerequisites","href":"/remote-desktop-vdi/overview/prerequisites"},{"title":"Choose your deployment model","href":"/remote-desktop-vdi/overview/choose-your-deployment-model"},{"title":"VDI on bare metal Mac","href":"/remote-desktop-vdi/overview/bare-metal-mac-vdi"},{"title":"MacStadium VDI business outcomes and use cases","href":"/remote-desktop-vdi/overview/business-outcomes-use-cases"}]},{"group":"Getting Started","pages":[{"title":"Getting started: MSDC-hosted","href":"/remote-desktop-vdi/getting-started/msdc-hosted"},{"title":"Self-hosted MacStadium VDI deployment guide","href":"/remote-desktop-vdi/getting-started/self-hosted"}]},{"group":"Configuration","pages":[{"title":"Ansible playbook implementation","href":"/remote-desktop-vdi/configuration/ansible-playbook-implementation"},{"title":"Citrix DaaS configuration","href":"/remote-desktop-vdi/configuration/citrix-daas-configuration"},{"title":"VDI golden image management","href":"/remote-desktop-vdi/configuration/image-management"},{"title":"MDM enrollment for MacStadium VDI desktops","href":"/remote-desktop-vdi/configuration/mdm-enrollment"},{"title":"Android virtual devices","href":"/remote-desktop-vdi/configuration/android-virtual-devices"},{"title":"Apple Business Manager and MDM with MacStadium","href":"/remote-desktop-vdi/configuration/apple-business-manager-and-mobile-device-management-with-macstadium"},{"title":"MacStadium VDI customer environment tips","href":"/remote-desktop-vdi/configuration/customer-environment-tips"},{"title":"USB passthrough guide","href":"/remote-desktop-vdi/configuration/usb-passthrough-guide"},{"title":"Advanced configuration","href":"/remote-desktop-vdi/configuration/advanced-configuration"}]},{"group":"Operations","pages":[{"title":"IT administrator onboarding guide","href":"/remote-desktop-vdi/it-admin-onboarding-guide"},{"title":"Validation and testing","href":"/remote-desktop-vdi/operations/validation-and-testing"},{"title":"VDI production rollout checklist","href":"/remote-desktop-vdi/operations/production-rollout"},{"title":"MacStadium VDI day-2 operations guide","href":"/remote-desktop-vdi/operations/day-2-operations-guide"},{"title":"Monitoring and observability","href":"/remote-desktop-vdi/operations/monitoring"},{"title":"Incident response and change management","href":"/remote-desktop-vdi/operations/incident-response"},{"title":"Bulk VM lifecycle management","href":"/remote-desktop-vdi/operations/bulk-vm-lifecycle"},{"title":"Deprovision and recover Mac hosts with Jamf Pro","href":"/remote-desktop-vdi/operations/deprovision-and-recover-mac-hosts"}]},{"group":"Reference","pages":[{"title":"MacStadium VDI known issues and limitations","href":"/remote-desktop-vdi/reference/known-issues"},{"title":"Networking requirements","href":"/remote-desktop-vdi/reference/networking-requirements"},{"title":"Ansible quick reference","href":"/remote-desktop-vdi/reference/ansible-quick-reference"},{"title":"MacStadium VDI troubleshooting quick reference","href":"/remote-desktop-vdi/reference/troubleshooting-quick-reference"},{"title":"Shared responsibility guide","description":"Shared responsibility model for MacStadium VDI: what MacStadium, the customer, and any Citrix Service Provider own across the three deployment models.","href":"/remote-desktop-vdi/reference/shared-user-responsibility-guide-for-macstadium-customers"}]},{"group":"Legacy (Cloud Access)","pages":[{"title":"MacStadium Cloud Access with Teradici PCoIP","href":"/remote-desktop-vdi/cloud-access-legacy/cloud-access"},{"title":"Getting Started with Cloud Access","description":"Install the HP Anyware PCoIP Cloud Access client and connect to your MacStadium Mac. macOS .dmg install; credentials are provided in your service ticket.","href":"/remote-desktop-vdi/cloud-access-legacy/getting-started-with-cloud-access"},{"title":"Cloud Access Customer Environment Tips","href":"/remote-desktop-vdi/cloud-access-legacy/cloud-access-customer-environment-tips"},{"title":"Connect to Your Cloud (via VPN)","href":"/remote-desktop-vdi/cloud-access-legacy/connect-to-your-cloud-via-vpn"},{"title":"Cloud Access troubleshooting","href":"/remote-desktop-vdi/cloud-access-legacy/cloud-access-troubleshooting"},{"title":"Connect to Your Cloud (SSH)","href":"/remote-desktop-vdi/cloud-access-legacy/connect-to-your-cloud-ssh"},{"title":"Connect to Your Cloud (Windows)","href":"/remote-desktop-vdi/cloud-access-legacy/connect-to-your-cloud-windows"},{"title":"Setup VPN using Cisco AnyConnect","href":"/remote-desktop-vdi/cloud-access-legacy/setup-vpn-using-cisco-anyconnect"}]},{"group":"Release Notes","pages":[{"title":"MacStadium VDI 1.0 release notes","href":"/remote-desktop-vdi/macstadium-vdi-deployment/vdi-10-release-notes"}]}]},{"group":"IaaS","pages":[{"group":"Overview","pages":[{"title":"Bare Metal Mac Hosting: Infrastructure as a Service (IaaS)","sidebarTitle":"IaaS Overview","href":"/iaas/iaas-overview/infrastructure-as-a-service-iaas"},{"title":"MacStadium data center locations and latency testing","sidebarTitle":"Data Center Locations","href":"/iaas/iaas-overview/data-center-locations"}]},{"group":"Bare Metal Macs","pages":[{"title":"Connecting to your Mac for the first time","href":"/iaas/bare-metal-macs/connecting-to-your-mac-for-the-first-time"},{"title":"Bare metal Mac configurations","href":"/iaas/bare-metal-macs/mac-mini-comparison-chart"},{"title":"MacStadium Bare Metal Mac Benchmarks","href":"/iaas/bare-metal-macs/macstadium-bare-metal-mac-benchmarks"},{"title":"Common macOS CI/CD tools for MacStadium","href":"/iaas/bare-metal-macs/common-tools"},{"title":"Disabling Activation Lock and Find My on Mac","href":"/iaas/bare-metal-macs/2018-mac-mini-deactivation-process"}]},{"group":"Networking","pages":[{"title":"MacStadium IaaS networking overview","href":"/iaas/networking/networking-overview"},{"group":"Cisco Firewalls","pages":[{"title":"MacStadium network onboarding form for new customers","sidebarTitle":"Network Onboarding Form","href":"/iaas/cisco-firewalls/network-onboarding-form"},{"title":"Prepare the VPN Configuration for Input into Cisco ASA/ASAv","href":"/iaas/cisco-firewalls/prepare-the-vpn-configuration-for-input-into-cisco-asaasav"},{"title":"Cisco firewall models, specs, and capabilities","sidebarTitle":"Network Firewalls: Overview","href":"/iaas/cisco-firewalls/network-firewalls-overview"},{"title":"Firewall Upgrade Maintenance: What to Expect","href":"/iaas/cisco-firewalls/firewall-upgrade-maintenance-what-to-expect"},{"title":"Logging into Cisco Firewall","href":"/iaas/cisco-firewalls/logging-into-cisco-firewall"},{"title":"Creating Local User Accounts on a Cisco ASA","href":"/iaas/cisco-firewalls/creating-local-user-accounts-on-a-cisco-asa"},{"title":"Backup and Restore Firewall Config using ASDM","href":"/iaas/cisco-firewalls/backup-and-restore-firewall-config-using-asdm"},{"title":"Managing Cisco ASA firewall interfaces via ASDM","href":"/iaas/cisco-firewalls/managing-interfaces"},{"title":"Network Firewalls Configuration","href":"/iaas/cisco-firewalls/network-firewalls-configuration"},{"title":"Allowing Specific IPs to Access MacStadium via Internet","href":"/iaas/cisco-firewalls/allowing-specific-ips-to-access-macstadium-via-internet"},{"title":"Checking the Firewall Version","href":"/iaas/cisco-firewalls/checking-the-firewall-version"},{"title":"Changing the VPN \u0026 Firewall Password","href":"/iaas/cisco-firewalls/changing-the-vpn-firewall-password"},{"title":"Firewall Change Request Form","href":"/iaas/cisco-firewalls/firewall-change-request-form"},{"title":"Network Firewalls Mac Mini Connect","href":"/iaas/cisco-firewalls/network-firewalls-mac-mini-connect"},{"title":"Network Firewalls for CI Build Node: Homebrew","href":"/iaas/cisco-firewalls/network-firewalls-for-ci-build-node-homebrew"},{"title":"Network Firewalls for CI Build Node: Ansible","href":"/iaas/cisco-firewalls/network-firewalls-for-ci-build-node-ansible"},{"title":"Remote-access VPN through Cisco ASAv network firewalls","sidebarTitle":"Remote-access VPN","href":"/iaas/cisco-firewalls/network-firewalls-cloud-connect-vpn"}]},{"group":"Connecting to Other Clouds","pages":[{"title":"Connect third-party clouds to MacStadium","href":"/iaas/connecting-to-other-clouds/other-clouds"},{"title":"Cloud Connect: dedicated circuits to AWS, Azure, and Google Cloud","sidebarTitle":"Cloud Connect","href":"/iaas/connecting-to-other-clouds/cloud-connect"},{"title":"Private Cloud Networking Setup","href":"/iaas/connecting-to-other-clouds/private-cloud-networking-setup"},{"title":"Site-to-Site VPN Config","href":"/iaas/connecting-to-other-clouds/site-to-site-vpn-config"},{"group":"AWS","pages":[{"title":"AWS-to-MacStadium VPN troubleshooting","href":"/iaas/aws/aws-troubleshooting"},{"title":"AWS-to-MacStadium VPN networking setup","href":"/iaas/aws/aws-networking-setup"},{"title":"Site-to-site VPN configuration with AWS","href":"/iaas/aws/site-to-site-vpn-configuration-with-aws"},{"title":"AWS VPN Config for Cisco ASA/ASAv","href":"/iaas/aws/aws-vpn-config-for-cisco-asaasav"},{"title":"Verify your AWS-to-MacStadium VPN connection","href":"/iaas/aws/verify-aws"}]},{"group":"Azure","pages":[{"title":"Azure-to-MacStadium VPN networking setup","href":"/iaas/azure/azure-networking-setup"},{"title":"Azure-to-MacStadium VPN troubleshooting","href":"/iaas/azure/azure-troubleshooting"},{"title":"Site-to-Site VPN Configuration with Azure","href":"/iaas/azure/site-to-site-vpn-configuration-with-azure"},{"title":"Azure VPN Config for Cisco ASA/ASAv","href":"/iaas/azure/azure-vpn-config-for-cisco-asaasav"},{"title":"Verify your Azure-to-MacStadium VPN connection","href":"/iaas/azure/verify-azure"}]},{"group":"Google Cloud Platform","pages":[{"title":"GCP-to-MacStadium VPN networking setup","href":"/iaas/google-cloud-platform/google-cloud-networking-setup"},{"title":"Site-to-site VPN configuration with GCP","href":"/iaas/google-cloud-platform/site-to-site-vpn-configuration-with-gcp"},{"title":"GCP-to-MacStadium VPN troubleshooting","href":"/iaas/google-cloud-platform/gcp-troubleshooting"},{"title":"GCP VPN Config for Cisco ASA/ASAv","href":"/iaas/google-cloud-platform/gcp-vpn-config-for-cisco-asaasav"},{"title":"Verify your GCP-to-MacStadium VPN connection","href":"/iaas/google-cloud-platform/verify-gcp"}]}]}]},{"group":"Storage","pages":[{"title":"Private Cloud Network Attached Storage","href":"/iaas/storage/private-cloud-network-attached-storage"},{"title":"Private Cloud VM restorable snapshots","href":"/iaas/storage/restorable-snapshots"}]},{"group":"x86 VMs (Private Cloud VMs)","pages":[{"title":"Private Cloud x86 VMs","href":"/iaas/x86-vms-private-cloud-vms/private-cloud-x86-vms"},{"title":"VM Creation and OS Installation","href":"/iaas/x86-vms-private-cloud-vms/vm-creation-and-os-installation"},{"title":"Creating a New VM with a Recipe","href":"/iaas/x86-vms-private-cloud-vms/creating-a-new-vm-with-a-recipe"},{"title":"Creating a New VM Manually","href":"/iaas/x86-vms-private-cloud-vms/creating-a-new-vm-manually"},{"title":"Manual Windows Installation","href":"/iaas/x86-vms-private-cloud-vms/manual-windows-installation"},{"title":"Windows 2022 Installation","href":"/iaas/x86-vms-private-cloud-vms/windows-2022-installation"}]},{"group":"FAQs","pages":[{"title":"Troubleshooting Connectivity Issues","href":"/iaas/iaas-faqs/troubleshooting-connectivity-issues"},{"title":"MacStadium REST API for server management","href":"/iaas/iaas-faqs/macstadium-api"},{"title":"Hard reboot a MacStadium Mac from the portal","href":"/iaas/iaas-faqs/reboot-your-mac"},{"title":"Root and admin access on MacStadium Mac servers","href":"/iaas/iaas-faqs/do-i-have-root-and-admin-access-to-subscription-based-mac-servers"},{"title":"Can I change the OS on my server from macOS to Linux?","href":"/iaas/iaas-faqs/can-i-change-the-os-on-my-server-from-macos-to-linux"},{"title":"Fix high CPU from coreaudiod and launchd on macOS","sidebarTitle":"coreaudiod and launchd high CPU","href":"/iaas/iaas-faqs/why-are-coreaudiod-and-launchd-using-a-high-amount-of-resources"},{"title":"What is instant provisioning and how long does it take?","href":"/iaas/iaas-faqs/what-is-instant-provisioning-and-how-long-does-it-take"},{"title":"How do I order multiple servers at one time?","href":"/iaas/iaas-faqs/how-do-i-order-multiple-servers-at-one-time"},{"title":"How do I find the hardware serial number for my service?","href":"/iaas/iaas-faqs/how-do-i-find-the-hardware-serial-number-for-my-service"},{"title":"Can I attach an external drive to my Mac?","href":"/iaas/iaas-faqs/can-i-attach-an-external-drive-to-my-mac"},{"title":"How do I disable SIP on my Mac?","href":"/iaas/iaas-faqs/how-do-i-disable-sip-on-my-mac"}]}]}]},"basePath":"","title":"MacStadium Cloud Access with Teradici PCoIP - MacStadium Docs","buildId":"dpl_345ReqzYaAjzS9QpeJemsKdb7KDj","deploymentId":"dpl_345ReqzYaAjzS9QpeJemsKdb7KDj","dynamics":[],"chunks":[]}