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Documentation Index

Fetch the complete documentation index at: https://docs.macstadium.com/llms.txt

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Cloud Access is no longer sold directly by MacStadium. Renewals are supported, but new customers should purchase HP Anyware directly. This documentation is preserved for existing customers. For remote macOS access, see MacStadium VDI. Questions? Contact support@macstadium.com.
The Cisco VPN client for Windows is now deprecated. If you need to connect to your MacStadium cloud from a Windows machine, you can use the free Shrew Soft VPN client instead.
  1. Go to the Shrew Soft Inc. website at https://www.shrew.net/download/vpn and download the VPN client for Windows.
    • NOTE : Although OS Support indicates 2K/XP/Vista/7/8, MacStadium has verified that the client works with Windows 10 as well.
  2. Run the installer and follow the prompts. When asked, select Standard Edition.
  3. After the installation completes, find and run the VPN Access Manager.
  4. Click Add+\ Shrew Soft VPN Access Manager with Add button highlighted
  5. Enter the IP address of your firewall WAN IP.\ Shrew Soft VPN site configuration with firewall WAN IP address field
  6. Go to the Authentication tab. From the Authentication Method drop-down menu select Mutual PSK + XAuth.
  7. On the Local Identity sub-tab, in the FQDN String text box, enter your group authentication name.\ Shrew Soft Local Identity tab with FQDN String field for group authentication name
  8. On the Credentials sub-tab, in the Pre Shared Key text box enter your group authentication password. Click Save.\ Shrew Soft Credentials tab with Pre Shared Key field
  9. On the home screen, select the now available VPN.\ Shrew Soft VPN Access Manager home screen with new VPN listed
  10. When prompted, enter your VPN credentials and click Connect.\ Shrew Soft VPN showing Tunnel enabled status after successful connection
  11. When you see Tunnel enabled, you are connected to the VPN.