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From the MacStadium Portal, you can add multiple team members to your account and apply user-specific permissions. You can grant access to only certain parts of the portal. For example, you can add someone in the accounting department to the account and allow them to see only accounting-related sections.
Accounts with SSO enabled: If your organization uses SAML single sign-on, access to your MacStadium account is controlled by your identity provider, and team members can’t be added from the portal. To add a new user, ask your IT team to grant them access to the MacStadium application in your identity provider (for example, by adding them to the appropriate group). Their portal account is set up automatically the first time they log in with SSO.
To add another team member to the MacStadium account:
  1. Log in to the MacStadium Portal.
  2. Click the person icon in the top right corner and select Team Member.
  3. Click New Team Member to add a user.

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Required Items for Adding a Team Member

  • Name
  • Email address
  • Role
  • Phone Number (optional)

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Password Generation

Once you add a new team member, MacStadium sends an activation link to the specified email address. The new team member can use this link to set their password.

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Permissions

From the Team Member page, click Edit to update information and permissions. You can archive a team member or view all archived people from this page. To view all archived team members click the Show Archived checkbox.

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IMPORTANT: Avoid Duplicate Accounts

Check with an admin before creating a new user account. Creating a new user account locks the email to that new account and requires a support ticket to fix. If an account is accidentally created, then ask the Admin to file a support ticket under the correct account.