Adding Team Members to Account

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Avoid duplicate accounts

Check with your team's admin before creating a new user account. Creating a new user account locks your email to the new account and requires a support ticket to fix. If you create your own account by accident, please ask your admin to file a support ticket under the correct account where you would like your team member user to live.

From the MacStadium customer dashboard, you’re able to add multiple team members to your account and apply user-specific permissions to them. This allows you to grant access only to certain parts of the customer dashboard. For example, you could add someone in your accounting department to your account, but only allow them to see accounting related parts of the dashboard.

If you would like to add another team member to your MacStadium account please first log into your customer dashboard. Once you’ve done that locate the silhouette of a person in the top right corner and select Team Member. From there you can add a new user using the New Team Member button in the top right.

Required items for adding a team member:

Name
Email address
Role
The Phone Number field is not required to be filled in.

Password generation:

Once you’ve added your team member to your account, our system will send an activation link to the specified email address allowing him or her to set a password directly.

Permissions

From the Team Member page, you can edit a team member's information and permissions by clicking the "Edit" button. You can also archive a team member if you no longer want them to have access. To view all archived team members click the "Show Archived" checkbox.


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