Network Firewalls

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Avoid duplicate accounts

Check with an admin before creating a new user account.

Creating a new user account locks the email to that new account and requires a support ticket to fix. If an account is accidentally created, then ask the Admin to file a support ticket under the correct account.

From the MacStadium customer dashboard, add multiple team members to your account and apply user-specific permissions to them. It is possible to grant access only to certain parts of the customer dashboard. For example, adding someone in the accounting department to the account, but only allow them to see accounting related parts of the dashboard.

To add another team member to the MacStadium account:

1. Log into the customer dashboard.
2. Locate the silhouette of a person in the top right corner and select Team Member.
3. Add the new user using the New Team Member.

Required items for adding a team member:

Name
Email address
Role
The Phone Number field is not required to be filled in.

Password generation:

Once a new team member is added to the account, an activation link is sent to the specified email address allowing. This allows the new person to reset the password directly.

Permissions

From the Team Member page, edit information and permissions by clicking Edit.

Archiving a team member or view all archived people from this page. To view all archived team members click the Show Archived checkbox