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Download and install Cisco ASDM-IDM

The dedicated Cisco firewall comes with a management interface: Cisco ASDM-IDM.
  1. Make sure the VPN is connected. For more information about how to connect to the VPN, see Connecting to Your Cloud (via VPN).
  2. Check whether you need Java. Most current firewalls run an ASDM image that includes its own Java, so you don’t need to install it. If the launcher later reports that Java is missing, install Java 8 or 11 from Oracle.
  3. In the browser, go to https://<FIREWALL_INSIDE_IP>:8443. ASDM is only reachable at this address while you’re connected to the VPN. Some firewalls use port 4443 instead of 8443. On macOS, use Safari. To find <FIREWALL_INSIDE_IP>, open My Cloud, find the firewall’s IP Allocation table, and use the Gateway of the Private-1 network. This is the address for most firewalls. Some don’t follow this pattern, such as older firewalls first set up for VMware customers, which use the Inside-1 interface address. If the Private-1 gateway doesn’t work, contact MacStadium Support for your firewall’s address.
The firewall’s public IP doesn’t serve ASDM. Browsing to the public IP only offers the VPN client download.
  1. Ignore the certificate warning and proceed to the address.
  2. Click Install ASDM Launcher.
  3. When prompted for credentials, enter the VPN credentials: the firewall’s Credentials in My Cloud (select Show to reveal).
  4. Launch the downloaded installer.
  5. (macOS-only) If prompted that the installer cannot be opened because it is from an unidentified developer, then complete the following steps.
    • Navigate to System Settings > Privacy & Security > General.
    • Locate the "Cisco ASDM-IDM" was blocked from opening because it is not from an identified developer. note and click Open Anyway.
    • In the pop-up window, click Open and confirm the required permissions.
After the installation completes, the Cisco ASDM-IDM Launcher loads.

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Log into the firewall

Use the Cisco ASDM-IDM Launcher to reach and configure the firewall.
  1. Run the Cisco ASDM-IDM Launcher, if not already running.
  2. Enter the following data and click OK:
    • For Device IP Address / Name, enter the firewall’s inside IP and port, <FIREWALL_INSIDE_IP>:8443. This is not the public IP shown at the top of the firewall’s section in My Cloud.
    • For Username and Password, enter the VPN credentials: the firewall’s Credentials in My Cloud (select Show to reveal).
      • TIP: If nothing happens or a connection error occurs, then confirm the VPN connection and try again.
If a login fails, check your credentials before you retry. Repeated failed logins can get your IP address blocked by the firewall.
  1. If prompted that the connection is untrusted, click Continue. The first time connecting to it might take longer, due to software updates.
    • TIP: Keep the VPN password handy. Cisco ASDM-IDM might prompt for it at different times.